Refund and Cancellation Policy

Edith Douglas Higher Secondary School, Mariani
Refund and Cancellation Policy

Thank you for choosing Edith Douglas Higher Secondary School for your educational needs. This policy outlines the terms and conditions regarding refunds and cancellations for various fees or payments made to the school through edithdouglashsschool.com By using our services, you agree to the terms outlined below.

1. Admission Fees
   • Admission fees are non-refundable once paid. This fee covers administrative costs associated with processing student enrollment.
   • In the event of admission cancellation by the school, a refund may be processed at the school’s discretion.
2. Tuition Fees
   • Tuition fees are typically paid on a monthly, quarterly, or annual basis. Refunds for tuition fees may be provided if a student withdraws from the school within a specific period, as outlined below:
     • Before Commencement of Classes: Full refund of tuition fees, excluding admission fees.
     • Within the First Month of Classes: A partial refund may be issued.
     • After the First Month of Classes: No refund will be issued.
3. Other Fees (Lab, Sports, Library, etc.)
   • These fees are generally non-refundable once classes have begun, as they are allocated toward operation and maintenance of facilities.
4. Exam Fees
   • Non-refundable once paid, as they cover administrative and logistical costs of the examination process.
5. Cancellation of Services
   • Submit a written request at least 30 days in advance to cancel optional services like transport or after-school programs.
   • Refunds for these services are handled on a case-by-case basis depending on timing and usage.
6. Online Payment Errors
   • For accidental or duplicate payments, contact the school at [School’s Contact Email] within 7 days of transaction.
   • Once verified, refunds will be processed within 14 business days to the original payment method.
7. Refund Processing Time
   • Approved refunds will be processed within 14 business days of approval date.
   • Delays may occur depending on your bank or payment provider.
8. Changes to this Policy
   • Edith Douglas Higher Secondary School, Mariani reserves the right to modify this policy at any time.
   • Changes will be posted on this page. Review the policy periodically.
9. Contact Us
   • For any questions or concerns regarding this policy, please contact us.